Specializing in calibrations for:
Pioneer Kuro | Panasonic | Toshiba | Samsung | Sony | Runco | Epson | Mitsubishi | JVC | LG | NuVision

Home > FAQ

Attuned Services’ Frequently Asked Questions

contact_tuningforkWhat does video display “calibration” really mean?

Why don’t audio and video manufacturers calibrate their equipment
at the factory?


How long does it take to do an in-home calibration?


What time of day and lighting conditions are the best to calibrate
and view my TV?


Can any kind of TV be fine-tuned or calibrated, even an older analog direct view or rear projection TV?


Will I really benefit from having a professional calibration when various test DVDs are available?


Does my TV and home theater really need to have 50 to 100 hours of “run time” or “break-in period” before it is calibrated?


How long will a calibration last and will my home theater and/or TV ever need to be re-calibrated again?


What’s the best way to contact you and set up an appointment or consultation?


What forms of payment does Attuned Services accept?


Are there any travel fees or sales tax that I have to pay?


Does Attuned Services offer any types of discounts or referral incentives?

What does video display “calibration” really mean? (top)
The term “calibration” is not familiar to most people. In general, it means to measure and adjust precisely against a known standard. The U.S. television system is based on video standards for capturing, broadcasting and reproducing the images you see. Television cameras and post production TV monitors in studios are very carefully calibrated to produce accurate and consistent colors based on these standards. Most consumer TVs have controls (some more advanced than others) that can be adjusted to adhere to these color standards to produce more accurate and detailed images as the director intended.

Why don’t audio and video manufacturers calibrate their equipment at the factory? (top)
There are three reasons; cost, location and marketing. First, it would be cost prohibitive for manufacturers to try to calibrate each piece of equipment on the assembly line.  Secondly, your home theater components and video display need to be fine-tuned based on your viewing and listening environment and your preferences. And finally, nearly all video displays are set up at the factory with settings for “showroom” lighting conditions to make them “catch your eye” compared with all the other TVs on the floor. Since very few people have ever seen a properly calibrated TV in a showroom or home environment, they accept what TVs look like with their “out of the box” settings when they get it home.

How long does it take to do an in-home calibration? (top)
We offer four levels of calibration with various options for audio and video. Typically, it takes 1 to 2 hours for most basic calibrations and 5 or more hours for advanced or custom calibrations. Home theater set-up and adjustment work can be done at any time of day.  Most work is done on a ‘flat fee’ basis; see the calibration services tab for pricing details.

What time of day and lighting conditions are the best to calibrate and view my TV? (top)
If your viewing room has effective light controls (drapes, blinds, curtains) or you have the ultimate ‘man cave’ dedicated home theater room, then your video display can be calibrated whenever it is most convenient for you. For a sunny living space without light control, the deciding factor is what time of day you typically watch TV or view movies.  Day and night settings can be created, but all video displays will look their best when light can be controlled so that it does not cause reflections to appear on your TV’s screen.

Can any kind of TV be fine-tuned or calibrated, even an older analog direct view or rear projection TV? (top) Yes, all well-designed analog and digital video displays can be calibrated. In fact, many of the direct view CRT displays and most of the rear projection or older ‘big screen’ TVs can be made to look amazingly better by a professional calibration. Unlike some other calibrators, we specialize in calibrating Sony, Pioneer and Mitsubishi analog TVs.

Will I really benefit from having a professional calibration when various test DVDs are available? (top)
While test DVDs are great for learning about audio and video calibration, there are several factors that make a professional calibration worthwhile. First and foremost is being able to use a reference quality video pattern generator to directly feed your TV with test signals.  Many DVD players do not output completely accurate signals and this can have a big impact on “do it yourself” calibrations. Secondly, it is nearly impossible for someone to accurately measure, interpret and adjust the color temperature and gamma of a video display without the proper test equipment, knowledge, training and experience. Color gamut measurement and adjusting of color primaries and secondaries via color management systems found in some advanced displays require even more sophisticated color analysis equipment and software. Finally, it’s a time consuming, highly technical and iterative process that most people find more interesting to watch than do themselves.

Does my TV and home theater really need to have 50 to 100 hours of “run time” or “break-in period” before it is calibrated? (top)
It’s a good idea for two reasons.  First, consumer electronics are most prone to premature failure in the first 100 hours of operation. After that, they are usually very reliable and will last a long time if you keep them clean, well ventilated and use a good power conditioner to protect them from lighting strikes and power surges. Secondly, most equipment does go through a “break-in” period where the various electronic components “drift” initially and then finally settle into their long term operating state. “Run time” affects color temperature and black level in video displays and the sound quality in speakers and surround sound receivers. Calibrating a home theater system or a video display after it has had time to break-in also ensures that your calibration will last longer.

How long will a calibration last and will my home theater and/or TV ever need to be re-calibrated again? (top)
It depends on how much you use your system and what type of video display you own. Most video displays ought to be checked every year or two to see if the color temperature and other adjustments are still accurate. Lamp-based video displays such as front and rear projectors should be checked once a year and usually require re-calibration when a new lamp is installed to maintain peak light output and performance. Follow-up or annual calibrations are offered at a discounted rate.

What’s the best way to contact you and set up an appointment or consultation? (top)
Go to the contact page and either call or send me an email so that I can get your contact information and answer any initial questions you may have over the phone or via email. If you call and need to leave me a voice message, please state your name and repeat your phone number and let me know when it would be most convenient to call you back. In the meantime, please make note of the make and model number of your home theater components and video display so I know what you have and can do any research needed prior to our next conversation so I can advise you properly.

What forms of payment does Attuned Services accept? (top)
We accept personal checks for deposits to reserve a calibration date (new or out of state customers) and payment in full by cash or personal check when the calibration is completed.

Are there any travel fees or sales tax that I have to pay? (top)
No travel fees for any part of Connecticut, Western Massachusetts and Eastern New York if calibration can be completed in one visit.  In situations where more than one session is required, then a 50 cent per mile one way fee will be charged. Of course, if you buy me lunch or dinner, I’ll gladly waive the mileage fee.  There is no sales tax for non-calibration services such as setting up a home theater.  CT state law does require sales tax for audio and video calibration services.

Does Attuned Services offer any types of discounts or referral incentives? (top)

  • 15% discount for existing customers for new video display first calibrations
  • 50% discount for subsequent calibration of same home theater or video display
  • 15% total discount for two new displays calibrated in same location on same day
  • $25 cash reward program for each referral by a customer that results in new calibration and/or consultation services customers.

Please let us know if you have questions that should be added to our FAQ section.

  • Please note: We are planning to accept credit and debit cards in the future.

Attuned Audio & Video Services
Broad Brook, CT 06016
Cell: 860-559-5800
Email: